Skip to main content
Nerlos Support Help Center home page Help
Submit a request
Sign in
  1. Nerlos Support
  2. General

General

Instruction Manual

  • Instruction Manual

Product

  • What is Nerlos?
  • What are the product specifics of Nerlos?
  • How do I use my Nerlos?
  • What makes Nerlos so unique?
  • FAQs

Orders

  • How do I place an order? 
  • Has my order gone through? 
  • Where is my order? 
  • Can I modify my order after it has been placed?
  • How can I cancel my order? 
  • Why do shipping costs vary in price?
See all 8 articles

Delivery

  • What is the delivery time?
  • Do you deliver to my country?
  • How can I change my shipping address? 
  • My tracking link doesn’t work. What should I do? 
  • My order is stuck at customs. What should I do?  

Payments

  • How can I pay?
  • What do I do if I think I was charged twice?
  • Is it safe to make a purchase?
  • What currencies do you accept?

Returns & Refunds

  • How do I return my order?
  • Do I need to pay for shipping to return my order?
  • What is your return policy?
  • How long does it take for my return to be processed?

Warranty & Repairs

  • How can I delete my account?
  • How do I activate my warranty?
  • How do I claim my warranty?
  • What does my warranty cover? 

Vouchers & Coupons

  • My coupon or discount code doesn’t work. What should I do? 
  • Can I exchange my coupon for money? 

Affiliates

  • I want to be an affiliate. How do I sign up?

Copyright © 2021 Nerlos Support | All Rights Reserved.